Contact Us

Quick answer

The fastest way to reach CHINAISPP is WhatsApp on +86 132 6709 1606, monitored during Shenzhen business hours (GMT+8, Monday to Saturday). Use email for specifications, drawings and bills of material, which are easier to keep in one thread. Most enquiries receive a first reply within one business day.

Contact Information

Address

Shenzhen, Guangdong, China

Send Message

Or email us directly at [email protected]

How to reach us, and what happens next

WhatsApp is the right channel for a quick question, a price indication or an urgent production issue, because it reaches the person handling your enquiry rather than a shared inbox. Email is better for anything with an attachment: drawings, bills of material, packaging artwork, or an existing quotation you want benchmarked.

If you are not sure what information we need, send what you already have. A photograph, a link to a product you want matched, and a target quantity are enough to start; the missing details can be filled in during the first exchange instead of delaying it.

Buyers visiting China are welcome to meet in Shenzhen. Factory visits and inspection appointments can be arranged around your schedule, usually with two to three days of notice.

Which channel to use

Choosing the right channel is the difference between a same-day answer and a week of back and forth.

Channel Best for Typical response
WhatsApp +86 132 6709 1606 Quick questions, price indications, urgent production issues, a photo of a sample Same business day, often within hours
Email [email protected] Specifications, drawings, bills of material, quotations you want benchmarked One business day
Quotation form Structured requests where you want a written shortlist back 24 to 48 hours for the first shortlist
Factory visit Buyers in Shenzhen who want to see production before committing Scheduled two to three days ahead

Frequently asked questions

Do you charge for an initial consultation?
No. Reviewing a specification and returning a first factory shortlist is part of the sourcing work and is not charged separately.
What should I include in my first message?
The product, the target quantity, the destination country and any specification you already have. A photograph or a link to a comparable product is enough if there is no drawing yet.
How quickly will I hear back?
Most messages get a reply within one business day. Quotations with a factory shortlist usually take 24 to 48 hours, depending on how unusual the product is.
Can you sign an NDA before I share drawings?
Yes, and we prefer to. Send the agreement your company uses, or ask for ours.
Do you have an office I can visit?
We are based in Shenzhen, Guangdong. Visits are by arrangement, and we usually combine them with factory visits relevant to your product.

Sourcing topics & long-tail guides

In-depth guides for the specific products and processes we source from China.

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