Service 03

Quality Inspection & Compliance

Independent inspection at AQL 2.5 and the testing that decides whether your goods clear customs and marketplace review — reported with photographs and measurements, not adjectives.

AQL 2.5

Major defect level

24h

Report turnaround

ISO 2859

Sampling standard

Quick answer

Inspection answers one question before the balance payment: are these goods the ones that were approved? CHINAISPP runs pre-production sample checks, during-production inspections and pre-shipment inspection to ISO 2859-1 sampling at AQL 2.5 for major defects, with a written report and photographs issued within 24 hours of the visit. Product testing against destination-market standards is arranged separately through accredited laboratories, and the report is reviewed with you before bulk production is released.

What an inspection report should actually contain

A report that says the goods look acceptable is worth nothing, because it cannot be argued with in either direction. A usable report is quantitative: how many cartons were in the lot, how many units were drawn, how many failed on which criterion, what the measured dimensions were against the specification, and what the photographs show with the carton number visible. That is the difference between a document that settles a dispute and one that starts an argument.

Sampling follows ISO 2859-1. At AQL 2.5 for major defects and 4.0 for minor ones, a lot of a few thousand units is judged on a sample of a few dozen, with an accept and reject threshold fixed in advance. The point of a published standard is that the factory cannot claim the sample was too small after the result is known. Critical defects — anything that makes the product unsafe or illegal to sell — are handled at zero acceptance regardless of AQL.

Timing matters as much as method. A pre-shipment inspection happens when the goods are finished and packed, which is the last moment at which a problem can be fixed without air freight. A during-production inspection happens earlier, when a systematic fault can still be corrected on the line rather than sorted out of finished cartons. For a first order with a new factory we usually recommend both.

Compliance is a different discipline from inspection, and conflating them is a common mistake. Inspection verifies that goods match the approved sample. Testing verifies that the product meets a published standard, and certification verifies that a body with authority says so. A carton can pass inspection and still fail customs because the label lacks a required statement, and no amount of visual checking will reveal that.

What this service includes

Inspection, testing and factory audit are three separate engagements. Buying only the one you need is usually the right call.

Pre-production check

Materials and components verified against the approved specification before the line starts, catching substitution early.

During-production inspection

Inline check while the run is in progress, so a systematic fault is corrected on the line rather than sorted afterwards.

Pre-shipment inspection

Finished and packed goods sampled to ISO 2859-1, with workmanship, function, labelling and packing verified.

Product testing

Samples submitted to accredited laboratories for FDA, LFGB, CPSIA, EN 71, Prop 65, REACH or category-specific standards.

Factory audit

Quality system, incoming inspection, calibration and production controls reviewed, with gaps stated rather than glossed.

Defect resolution

Failed lots documented with options — rework, sort, discount or reject — and the shipment held until you decide.

Inspection types, timing and output

Which combination makes sense depends on whether the factory is new to you and how much a failed lot would cost.

Type When it runs Method What you receive
Pre-production check Before the line starts Materials and components against specification Photographs, material comparison notes
During-production At 20–40% completion Inline check of units on the line Defect list, corrective action request
Pre-shipment inspection Finished and packed ISO 2859-1 sampling, AQL 2.5 major / 4.0 minor Full report with defect counts, measurements, photos
Container loading At loading Carton count, condition, seal number Loading photographs and seal record
Product testing Before bulk production Accredited laboratory against a named standard Test report from the laboratory
Factory audit Before or during the order System and process review on site Audit report with findings and risk rating

How an inspection is booked and delivered

Booking needs lead time because inspectors are scheduled by region. Same-day requests are usually possible in Guangdong and rarely possible elsewhere.

  1. 1

    Define the criteria

    Specification, defect classification and any critical-to-function points agreed in writing before the visit, so the report measures against something fixed.

  2. 2

    Book the visit

    Inspection scheduled when the goods are finished and packed, with 2 to 3 working days notice outside Guangdong.

  3. 3

    Inspect on site

    Random sampling per ISO 2859-1, measurements recorded, photographs taken with carton numbers visible.

  4. 4

    Report within 24 hours

    Written report with defect counts, pass or fail against the agreed thresholds, and full photographic record.

  5. 5

    Resolve and release

    Failures go back to you with options; the balance payment and shipment are held until you decide.

Frequently asked questions

What does AQL 2.5 actually mean?
It is the acceptance quality limit used with ISO 2859-1 sampling: for a given lot size it fixes how many units are inspected and how many major defects are allowed before the lot is rejected. At AQL 2.5 a lot is accepted when the defect count stays at or below the threshold, which means a small number of defects is tolerated by design. Critical defects, such as anything unsafe, are not tolerated at all.
How much notice do you need to book an inspection?
Two to three working days in most provinces, and often less in Guangdong where inspectors are based. The constraint is that the goods must be finished and packed when the inspector arrives — inspecting a half-packed lot produces a report that cannot be acted on.
What happens if the goods fail inspection?
You receive the report with the defect classification and photographs, and the decision is yours: rework, sort at the factory, negotiate a discount, or reject the lot. We hold the shipment and the balance payment while that decision is made. What we do not do is approve a failed lot on your behalf.
Does inspection replace product testing?
No, and treating them as interchangeable is how goods fail customs after passing inspection. Inspection checks that the goods match the approved sample; testing checks that the product meets a published standard such as FDA, LFGB, CPSIA or EN 71. A product can pass one and fail the other legitimately.
Can you inspect goods made by a factory I sourced myself?
Yes. Independent inspection is available on any order, including ones we did not place. We agree the criteria with you, inspect, and report. The factory does not need to be our supplier for the inspection itself to be valid.
Do you check packaging and labels as well as the product?
Yes, and it is often where the costly mistakes are. Barcode readability, label statements, language requirements, poly bag warnings, carton marks and weight limits are all checked, because a carton that fails a marketplace inbound check is a carton that sits in a warehouse accruing fees.

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